Get medical aid

What

All persons in the Czech Republic should have a general practitioner (GP) (Praktický lékař) (a paediatrician for children) (Dětský lékař) who they can see in case of health problems. The GP will recommend visiting a specialist on the basis of an examination. Emergency services may be used in urgent cases.

Steps

STEP 1: Find the nearest GP medical facility which has a contract with your health insurance company

STEP 2: Arrange a registration date

STEP 3: Go and register. Take your health insurance card and any medical documentation which you have at home along with you. When registering, inform the doctor truthfully about your health and any difficulties you may have.

STEP 4: If necessary, your GP will refer you to a specials.

STEP 5: Contact the recommended specialist and arrange an appointment. Find out whether the specialist has a contract with your health insurance company or how much individual tasks cost.

STEP 6: Visit the specialist for your arranged appointment. Take your health insurance card and a written request for examination (Žádanka o vyšetření) from your GP along with you.

Where

Your health insurance company will provide you with a list of contracted medical facilities. You can make a doctor’s appointment by telephone, in person and, in some, even cases online (in Czech): eregpublicsecure.ksrzis.cz/Registr/NRPZS/ZdravotnickeZarizeni